Privacy policy
Privacy Policy TED Lights
Last update: June 30, 2024
We are aware that you trust us. It is our responsibility to protect your privacy. On this page, you can read which data we collect when you visit our website, why we collect this data, and how we use it to improve your experience with our website. This will help you understand how we work. This privacy policy applies to the services of TED Lights. Please be aware that TED Lights is not responsible for the privacy policies of other websites and other sources. By using our website, you acknowledge that you accept our privacy policy. TED Lights respects the privacy of all visitors/users of its website and ensures that the personal information you provide to us is treated with strict confidentiality.
Personal Data We Collect
When you visit our website, you do not need to provide us with any personal data. In some cases, you may need to provide us with personal information, such as when processing your order or signing up for a newsletter.
Examples include:
Processing an Order
When you order one of our services/products, we ask for personal information such as your first name, last name, address, email address, phone number, and payment details. This data is used to process your order. This information is stored on a secure server of TED Lights or a third party.
The information you provide during this transaction is retained for 5 years or longer if required by tax or accounting regulations.
Creating an Account on Our Website
You can create an account on our website by providing a login name and password. Additionally, you will need to provide your email address, first and last name, shipping and billing address, and phone number. This information can be managed within your account. Your data is retained as long as you use the account. After 2 years of inactivity, we will delete your account.
Creating an account is optional; you can make purchases as a 'guest' on our website. For guest purchases, a unique customer ID is created containing your contact details and order information. This unique customer ID allows us to track if you have made previous purchases with us. You can request to have this information deleted by sending an email to hello@tedlights.com.
Customer Service
When you send us emails or other messages, we may store those messages. Sometimes, we will ask for your personal information when relevant. This allows us to respond to your inquiries and requests. This data is stored on a secure server of TED Lights or a third party. We will not combine your personal data with other information.
Cookies
We collect data for research purposes to better understand our customers, allowing us to tailor our services/products. This website uses cookies. A cookie is a small piece of information sent by a website and stored in a user's web browser while the user is visiting the website. Each time the user loads the website, the browser sends the cookie back to the server to notify the website of the user's previous activity. The information collected by the cookie is stored on TED Lights' secure server or by a third party. We use this information to see how you use the website and to compile reports on website activity to offer you other services and products related to your internet activity.
Newsletter and Direct Mail
When you subscribe to our newsletter, we may use your email address to send you promotional messages. When you purchase a product from our website, you are automatically added to our customer list and will receive emails related to your purchase.
We may send you direct mail to maintain our business relationship with you.
Marketing & Website Use
When you visit our website, we collect certain information about you, such as the pages you visited and the device and operating system you used. We may use this information to sell our products to you through paid advertisements and our newsletter.
Following your purchase, we may ask you to review our website and products. We may contact you for further research to improve our website and products.
Purpose
We collect and use this information only for the purposes described in our privacy policy, unless we have obtained your consent to do otherwise.
Third Parties
We will not sell or share data with third parties, except for web applications we use for our webshop. This data is only used for the purpose of the specific application and will not be further distributed. In some cases, your data may be shared internally, but our staff is bound by confidentiality agreements to respect the privacy of your personal data.
Modifications
This privacy policy is tailored to the current status of our website. Changes to our website may lead to changes in the privacy policy. We, therefore, recommend regularly reviewing our privacy policy.
Personal Data Options
We offer all visitors the opportunity to view, modify, or delete any personal information provided to us.
Newsletter Modifications and Termination
At the bottom of all our emails, you will find the option to modify your personal information or to unsubscribe from the newsletter.
Modifications/Deletion Request
If you wish to modify your personal information or have it deleted from our records, please contact us. See below for contact information.
Disabling Cookies
Most browsers are set to accept cookies, but you can set your browser to refuse cookies or notify you when a cookie is being sent. However, some services and features on our website and other websites may not function properly when cookies are disabled in your browser.
Questions and Feedback
We regularly review our compliance with our privacy policy. If you have any questions about our privacy policy, please contact us:
TED Lights
Kruisboog 44, 5275LK Den Dungen
hello@tedlights.com
Chamber of Commerce: 93793936
VAT: NL866530046B01